Terms & Condition
The primary guest must be at least 18 years of age to be able to check into the hotel.
Reservations Confirmation is subject to 50% advance payment at the time of making reservation and balance to be paid 3 days before check-in.
Check-in time is 1400 hours and Check-out time is 1100 hours.
It is mandatory for guests to present government approved photo Identification for all occupants at the time of check-in.
Extra person/occupant/Child above the age of 5 years shall be charged extra as per the individual hotel policy.
Hotel reserves the right to cancel or modify booking which seems fraudulent to hotel management without informing guest.
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
Certain policies are booking specific and are informed to the customer while making the booking
Guests may be contacted closer to their check-in date to confirm the arrival status or arrival time through calls or messages. In case, we do not receive a response from the guest after multiple attempts, the booking may be put on hold or cancelled. In case of availability, INFINITEA HOTELS & RESORTS will try to reinstate your booking when you contact us back or make a payment through our multitude of payment options
As we continue to strive to improve our services, we may reach out to guests to get a feedback of their experience through calls or messages.
Bookings made under packages will not be eligible for further add on discounts